{"id":33806,"date":"2021-04-12T13:49:35","date_gmt":"2021-04-12T11:49:35","guid":{"rendered":"http:\/\/orkel.com.dev.exigo.no\/service-a-distance-presentation-dorkel-liveassist\/"},"modified":"2025-07-04T15:59:33","modified_gmt":"2025-07-04T13:59:33","slug":"service-a-distance-presentation-dorkel-liveassist","status":"publish","type":"post","link":"http:\/\/orkel.com.dev.exigo.no\/fr\/blog\/service-a-distance-presentation-dorkel-liveassist\/","title":{"rendered":"Service \u00e0 distance : pr\u00e9sentation d’Orkel LiveAssist"},"content":{"rendered":"\n

Assistance \u00e0 distance avec Orkel LiveAssist<\/h4>\n\n

Compte tenu des restrictions actuelles en mati\u00e8re de d\u00e9placement, nous avons recherch\u00e9 des alternatives \u00e0 la mise en service et \u00e0 l’entretien ordinaires sur votre site pour assurer le bon d\u00e9roulement de vos op\u00e9rations quotidiennes.<\/p>\n\n

Apr\u00e8s avoir effectu\u00e9 plusieurs tests sur le terrain avec des concessionnaires et des clients du monde entier, nous sommes ravis de vous pr\u00e9senter la premi\u00e8re solution de service \u00e0 distance d’Orkel : LiveAssist !<\/p>\n\n

Comment \u00e7a fonctionne ?<\/strong><\/h3>\n\n

L’appareil LiveAssist est essentiellement un dispositif port\u00e9 sur la t\u00eate que nos clients peuvent utiliser pour communiquer directement avec un technicien de service Orkel<\/a>. Lorsque le client porte l’appareil, le technicien Orkel avec qui il communique peut voir son environnement et d\u00e9crire efficacement les \u00e9tapes n\u00e9cessaires pour r\u00e9soudre un probl\u00e8me potentiel. Cela rend la vie quotidienne efficace et facile sans n\u00e9cessiter la pr\u00e9sence physique d’un technicien. <\/p>\n\n

Chaque client ayant besoin d’une mise en service ou d’un service technique recevra un kit LiveAssist. Ce kit contient le gadget technologique, un casque de s\u00e9curit\u00e9 Orkel et des clips de fixation pour le casque. <\/p>\n\n

Le client peut choisir d’acheter le kit pour son propre usage ou de le retourner \u00e0 Orkel une fois la mission termin\u00e9e.<\/p>\n\n

\"Casque
Kit Orkel LiveAssist<\/figcaption><\/figure>\n\n

La priorit\u00e9 absolue de notre \u00e9quipe technique est de vous offrir une assistance quand vous en avez besoin. Si vous avez besoin d’une mise en service, d’une formation ou d’autres types d’assistance, n’h\u00e9sitez pas \u00e0 demander une session LiveAssist en nous contactant. <\/p>\n\n

\"Gros<\/figure>\n\n

Vous voulez en savoir plus sur LiveAssist ?<\/strong><\/h3>\n\n

N’h\u00e9sitez pas \u00e0 nous contacter pour plus d’informations sur notre solution LiveAssist. Notre \u00e9quipe commerciale et technique se r\u00e9jouit de vous entendre et r\u00e9pondra \u00e0 toutes vos questions pour vous aider \u00e0 d\u00e9marrer avec LiveAssist. <\/p>\n\n

Contactez-nous par e-mail<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Assistance \u00e0 distance avec Orkel LiveAssist Compte tenu des restrictions actuelles en mati\u00e8re de d\u00e9placement, nous avons recherch\u00e9 des alternatives \u00e0 la mise en service et \u00e0 l’entretien ordinaires sur votre site pour assurer le bon d\u00e9roulement de vos op\u00e9rations quotidiennes. Apr\u00e8s avoir effectu\u00e9 plusieurs tests sur le terrain avec des concessionnaires et des clients […]<\/p>\n","protected":false},"author":5,"featured_media":29103,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[217],"tags":[361],"class_list":["post-33806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee","tag-actualites"],"acf":[],"mb":[],"yoast_head":"\nService \u00e0 distance : pr\u00e9sentation d'Orkel LiveAssist - Orkel<\/title>\n<meta name=\"description\" content=\"LiveAssist: les techniciens Orkel vous aident en direct \u00e0 r\u00e9soudre le probl\u00e8me.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service \u00e0 distance : pr\u00e9sentation d'Orkel LiveAssist - 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