{"id":14534,"date":"2023-03-12T14:37:07","date_gmt":"2023-03-12T13:37:07","guid":{"rendered":"https:\/\/wp.orkel.no\/service-clients\/"},"modified":"2025-07-04T14:54:29","modified_gmt":"2025-07-04T12:54:29","slug":"service-clients","status":"publish","type":"page","link":"http:\/\/orkel.com.dev.exigo.no\/fr\/service-clients\/","title":{"rendered":"Service clients"},"content":{"rendered":"\n
\n
\n
\n
\n
\"A<\/figure>\n\n\n\n

Support<\/h2>\n\n\n\n

Apr\u00e8s l\u2019arriv\u00e9e de votre compacteur, vous serez accompagn\u00e9s par les techniciens exp\u00e9riment\u00e9s d\u2019Orkel, qui seront responsables de la mise en service de votre machine. Pour toute question, comme les r\u00e9glages de la machine, l\u2019assistance technique, les pi\u00e8ces d\u00e9tach\u00e9es, ou simplement des conseils sur la mise en balles, nos techniciens se feront un plaisir de vous assister par t\u00e9l\u00e9phone ou par email \u2013 la satisfaction client est notre priorit\u00e9 !<\/p>\n<\/div>\n\n\n\n

\n
\"A<\/figure>\n\n\n\n

LiveAssist<\/h2>\n\n\n\n

Le dispositif LiveAssist est un appareil que vous portez sur la t\u00eate afin de communiquer directement avec un technicien Orkel en ligne. Lorsque vous portez l\u2019appareil, le technicien Orkel peut voir votre environnement \u00e0 travers vos yeux et ainsi d\u00e9crire efficacement les \u00e9tapes n\u00e9cessaires pour r\u00e9soudre un probl\u00e8me potentiel. Il s\u2019agit d\u2019un service client efficace et ax\u00e9 sur la r\u00e9solution de probl\u00e8mes, qui simplifie les d\u00e9fis potentiels.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n\n\n\n

Tutoriels vid\u00e9o<\/h2>\n\n\n\n

Apprenez comment installer votre compacteur, comment l\u2019utiliser, et regardez des vid\u00e9os offrant des conseils d\u2019entretien pour maintenir votre machine en bon \u00e9tat de fonctionnement au fil du temps. Dans chaque vid\u00e9o, une question courante est r\u00e9pondue, vous \u00eates guid\u00e9 \u00e9tape par \u00e9tape pour assurer une auto-assistance efficace. D\u00e9marrez, arr\u00eatez et rejouez les vid\u00e9os \u00e0 votre propre rythme selon les besoins. Voir les vid\u00e9os.<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
\"\"\/<\/figure>\n\n\n\n

Pi\u00e8ces & Accessoires<\/h2>\n\n\n\n

compactor@orkel.com<\/a><\/p>\n\n\n\n

+47 477 67 099<\/a><\/p>\n\n\n\n

Johan Gj\u00f8nnes\u00b4veg 25
7320 Fannrem
Norway<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n\n\n\n

Support technique<\/h2>\n\n\n\n

techsupport@orkel.no<\/a><\/a><\/p>\n\n\n\n

+47 918 43 553<\/a><\/a><\/p>\n\n\n\n

Johan Gj\u00f8nnes\u00b4veg 25
7320 Fannrem
Norway<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

\n

Vid\u00e9os instructives<\/h2>\n\n\n\n
\n
\n
\"\"<\/a><\/figure>\n\n\n\n

Entretien quotidien des compacteurs Orkel.<\/h4>\n\n\n\n

L’entretien quotidien est important pour assurer une longue dur\u00e9e de vie et un fonctionnement de votre compacteur Orkel. Dans cette vid\u00e9o, nous vous montrons ce qu’il faut v\u00e9rifier quotidiennement.<\/p>\n<\/div>\n\n\n\n

\n
\"F25<\/a><\/figure>\n\n\n\n

Fonctionnement de la tr\u00e9mie d’alimentation F25.<\/h4>\n\n\n\n

Un guide rapide sur la mani\u00e8re d’utiliser la tr\u00e9mie d’alimentation F25 sur le compacteur Dens-X.<\/p>\n<\/div>\n\n\n\n

\n
\"Round<\/a><\/figure>\n\n\n\n

Bras et vitesse de la table d\u2019enrubannage.<\/h4>\n\n\n\n

Apprenez comment ajuster la vitesse des bras d’enroulement et de la table d’enroulement sur les compacteurs de g\u00e9n\u00e9ration X d’Orkel.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/a><\/figure>\n\n\n\n

Introduction au syst\u00e8me Touch Control d’Orkel<\/h4>\n\n\n\n

Cette vid\u00e9o vous montrera les fonctionnalit\u00e9s de base du syst\u00e8me Orkel Touch Control install\u00e9 sur toutes les presses et compacteurs de la s\u00e9rie X d’Orkel.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/a><\/figure>\n\n\n\n

Configuration du syst\u00e9me de contr\u00f4le<\/h4>\n\n\n\n

Le syst\u00e8me Touch Control d’Orkel vous permet de configurer diff\u00e9rents programmes en fonction de la mati\u00e8re premi\u00e8re que vous souhaitez mettre en balles.<\/p>\n<\/div>\n\n\n\n

\n
\"Closeup<\/a><\/figure>\n\n\n\n

V\u00e9rifiez l’usure des bagues de la chambre<\/h4>\n\n\n\n

We recommend to regularly check for wear in the chamber bushings. See an example on how to do that quick and efficiently in this video!<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Support Apr\u00e8s l\u2019arriv\u00e9e de votre compacteur, vous serez accompagn\u00e9s par les techniciens exp\u00e9riment\u00e9s d\u2019Orkel, qui seront responsables de la mise en service de votre machine. Pour toute question, comme les r\u00e9glages de la machine, l\u2019assistance technique, les pi\u00e8ces d\u00e9tach\u00e9es, ou simplement des conseils sur la mise en balles, nos techniciens se feront un plaisir de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":46,"comment_status":"closed","ping_status":"closed","template":"full-page","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14534","page","type-page","status-publish","hentry"],"acf":{"site_header":{"simple_value_formatted":"Ce type de donn\u00e9e n\u2019est pas pris en charge\u00a0! Veuillez contacter l\u2019auteur pour obtenir de 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10:51:50","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"http:\/\/orkel.com.dev.exigo.no\/wp-includes\/images\/media\/default.png","width":2560,"height":1434,"sizes":{"thumbnail":"http:\/\/orkel.com.dev.exigo.no\/wp-content\/uploads\/2024\/02\/control-system-intro-thumbnail-150x150.jpg","thumbnail-width":100,"thumbnail-height":100,"medium":"http:\/\/orkel.com.dev.exigo.no\/wp-content\/uploads\/2024\/02\/control-system-intro-thumbnail-300x168.jpg","medium-width":300,"medium-height":168,"medium_large":"http:\/\/orkel.com.dev.exigo.no\/wp-content\/uploads\/2024\/02\/control-system-intro-thumbnail-768x430.jpg","medium_large-width":768,"medium_large-height":430,"large":"http:\/\/orkel.com.dev.exigo.no\/wp-content\/uploads\/2024\/02\/control-system-intro-thumbnail-1024x574.jpg","large-width":1024,"large-height":574,"1536x1536":"http:\/\/orkel.com.dev.exigo.no\/wp-content\/uploads\/2024\/02\/control-system-intro-thumbnail-1536x860.jpg","1536x1536-width":1536,"1536x1536-height":860,"2048x2048":"http:\/\/orkel.com.dev.exigo.no\/wp-content\/uploads\/2024\/02\/control-system-intro-thumbnail-2048x1147.jpg","2048x2048-width":2048,"2048x2048-height":1147,"alm-thumbnail":"http:\/\/orkel.com.dev.exigo.no\/wp-content\/uploads\/2024\/02\/control-system-intro-thumbnail-scaled.jpg","alm-thumbnail-width":150,"alm-thumbnail-height":84,"gform-image-choice-sm":"http:\/\/orkel.com.dev.exigo.no\/wp-content\/uploads\/2024\/02\/control-system-intro-thumbnail-scaled.jpg","gform-image-choice-sm-width":300,"gform-image-choice-sm-height":168,"gform-image-choice-md":"http:\/\/orkel.com.dev.exigo.no\/wp-content\/uploads\/2024\/02\/control-system-intro-thumbnail-scaled.jpg","gform-image-choice-md-width":400,"gform-image-choice-md-height":224,"gform-image-choice-lg":"http:\/\/orkel.com.dev.exigo.no\/wp-content\/uploads\/2024\/02\/control-system-intro-thumbnail-scaled.jpg","gform-image-choice-lg-width":600,"gform-image-choice-lg-height":336}},"url":"https:\/\/www.youtube.com\/watch?v=ADSk53ZrrCE"},{"title":" Configuration du syst\u00e9me de contr\u00f4le","description":"The Orkel Touch Control system allows you to create different presets based on the material you are baling. 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